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What is an FBO?

Understanding Fixed Base Operators - the private terminals where your jet journey begins and ends.

Understanding FBOs

An FBO (Fixed Base Operator) is a private terminal at an airport that provides services to general aviation aircraft and their passengers. Unlike commercial airline terminals, FBOs offer a private, streamlined experience for private jet travelers.

When you fly privately, you'll arrive at and depart from an FBO rather than the main commercial terminal. This means no long security lines, no crowded gates, and the ability to arrive just minutes before your flight.

Did You Know?

Most airports have multiple FBOs competing for business. Your charter provider will typically select an FBO based on factors like location on the field, fuel pricing, and service quality. You can often request a specific FBO if you have a preference.

FBO Services

Passenger Services

  • Comfortable lounges with seating areas
  • Complimentary refreshments and snacks
  • Wi-Fi and business centers
  • Conference rooms (some locations)
  • Concierge services
  • Crew rest areas

Ground Transportation

  • Rental car arrangements
  • Limousine and car service coordination
  • Rideshare pickup/dropoff areas
  • Ramp-side vehicle access for VIPs
  • Valet parking services
  • Courtesy shuttle to commercial terminals

Aircraft Services

  • Jet fuel (Jet-A, Avgas)
  • Ground power units (GPU)
  • Lavatory services
  • Aircraft cleaning
  • De-icing (seasonal)
  • Oxygen service

Hangar & Parking

  • Overnight hangar storage
  • Tie-down ramp parking
  • Climate-controlled hangars
  • Long-term storage options
  • Aircraft security
  • Maintenance coordination

What to Expect When You Arrive

1

Drive Up

Park in the FBO lot (often complimentary) or pull up to the entrance where staff may assist with luggage.

2

Check In

Present ID at the front desk. Staff will verify your flight and notify the crew of your arrival.

3

Relax

Enjoy the lounge, grab refreshments, or use the restroom while your aircraft is prepared for departure.

4

Board

Your crew will meet you in the lounge and escort you directly to the aircraft on the ramp.

Major FBO Networks

Signature Flight Support

200+ worldwide

The world's largest FBO network with 200+ locations globally. Known for consistent service standards and the Signature TailWins loyalty program.

Atlantic Aviation

100+ in U.S.

Major U.S. FBO network with premium facilities and services. Part of the KKR-owned aviation portfolio.

Jet Aviation

50+ worldwide

Global network known for exceptional service, particularly at flagship locations like Zurich, Dubai, and Singapore.

Million Air

30+ in U.S.

Premium FBO chain focused on personalized service and luxury amenities.

Sheltair

20+ in U.S.

East Coast-focused FBO network with modern facilities and strong customer service.